Shipping policy
At BRIVANAS, we aim to provide a simple and transparent delivery service for our UK customers.
Shipping Within the United Kingdom
We currently offer:
Standard UK Shipping: FREE
Estimated delivery time:
3–5 business days
Delivery estimates are provided as a guide and are not a guaranteed delivery date.
Order Processing
Orders are processed after they are successfully placed and payment has been authorised.
Once your order has been dispatched, tracking information may be provided where tracking is available for the selected delivery service.
Delivery Address
Please ensure that your delivery address is complete and accurate when placing your order.
BRIVANAS cannot be responsible for delays or delivery problems caused by an incorrect or incomplete address supplied by the customer.
Delivery Delays
Although we aim to meet the estimated delivery timeframe, occasional delays can occur because of circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, operational disruptions or other unforeseen circumstances.
If your order appears to be significantly delayed, please contact us at:
Missing or Damaged Orders
If your order arrives damaged, appears to be missing items, or does not arrive within a reasonable period, please contact us with your order number and relevant details so we can investigate.
International Shipping
Unless a specific product page states otherwise, our standard free shipping offer applies to deliveries within the United Kingdom only.
Any available international delivery options, costs and estimated delivery times will be displayed at checkout.