Terms of service

These Terms of Service govern your use of the BRIVANAS website and your purchase of products from our online store.

By using our website or placing an order, you agree to these terms, together with our other applicable store policies.

1. About BRIVANAS

BRIVANAS is an online retailer operating from:

13 Links Rd
Aberdeen
AB23 8DD
United Kingdom

Contact:

Email: contact@brivanas.co.uk
Phone: +44 753 710 5249

2. Products

We aim to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device or display settings.

We reserve the right to correct obvious errors or inaccuracies on our website.

3. Prices

Product prices are displayed on the relevant product page and/or checkout.

Any applicable delivery charges will be clearly displayed before you complete your purchase.

4. Orders

When you place an order, you are making an offer to purchase the products selected by you.

After placing an order, you may receive an order confirmation email acknowledging receipt of your order.

An order is subject to acceptance and availability.

If we are unable to fulfil an order, we will contact you and, where applicable, arrange a refund.

5. Payment

Payment must be made using one of the payment methods available at checkout.

You confirm that you are authorised to use the payment method provided.

6. Delivery

We offer free standard UK shipping.

Estimated delivery is 3–5 business days.

Delivery estimates are not guaranteed delivery dates and may occasionally be affected by circumstances outside our reasonable control.

7. Returns and Cancellation

Your statutory consumer rights are not affected by these terms.

For eligible online purchases, you generally have a statutory right to cancel within 14 days after receiving your goods.

Please see our Refund & Returns Policy for complete information.

8. Faulty or Incorrect Products

If an item is faulty, damaged or incorrectly supplied, please contact us as soon as possible.

Nothing in these Terms of Service limits your statutory rights under applicable UK consumer law.

9. Website Use

You must not use our website:

For unlawful purposes
To attempt to gain unauthorised access to our systems
To interfere with the operation of the website
To distribute malicious software
To engage in fraudulent activity
In a way that may damage the website or our business

10. Intellectual Property

Unless otherwise stated, content on the BRIVANAS website, including text, graphics, logos, photographs and other materials, is owned by or licensed to BRIVANAS and may not be reproduced without permission.

11. Website Availability

We aim to keep our website available and functioning correctly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.